I purchased a planer May 2006 but only got around to using it/turning it on for the first time yesterday. I had the technician tune up my jointer and then asked if he could demonstrate the features on the Dewalt. We both discovered that the planer was leaving scratches running down the length of the board. I used a piece of dimentional 3/4" pine. 1X8 . I certainly didn't expect a new planer to leave scrathes on my wood. Only wish I had of checked out this planer when I purchased it but I was so sure I had the best portable planer out there. I trusted in the Dewalt name. Plus Popular Woodworking and many other reviews I read on planers gave this one top marks. It came out as Editor's Choise in the 2004 issue of Popular woodworking.
He suggested the planer might have been knocked around during transport or perhaps the damage hapened at the factory. Now he suggested just changing the blades. But I'm not so sure.. God knows what else might happen to it down the road especially if it was knocked around. For all I know the Sprokets might give out in a few mts down the road. I told him I would like a new machine although I realize I am 9mts into the warranty. That shouldn't matter. The machine was "new" used for the very first time right out of the box. So it wasn't me who abused it. if they don't give me a new planer in exchange and insist on just replacing the blades that isn't exceptable. I didn't dish out that kind of money for a "reconditioned/refurbished machine Otherwise I would have purchased a 2nd hand machine for far less money. I paid top dollar and I expect to get what I paid for. Do you think I'm being unreasonable.
Does anyone here have any experience with this machine. because I would like to know how to use the turret stop .. I read the manual but am a bit confused. Can I just use the depth guide on the right hand side which is used to set finished thickness of the board I think.