Grizzly waives Brokerage Fees

[mreza]

Papagrizzly, is that you Shiraz? or someone else in Grizzly?

It would be very nice to see the president of another major tool company here on the forum!

[C. MOORE]

Papagrizzly,

If you are who i think you are then you will have much more knowledge on your dust collector than i do and most likely more on General's as i have not been to the factory.

I did make an assumption on the quality of your canisters...i did so because of the low price you are marketing the dust collector at. With your knowledge you will know there are indeed differing qualities of canisters available. I will take you at your word if you claim yours are identical to General's.

Yes i am aware the aluminum impeller will be cast and then machined. I think most would think this way. To machine out an impeller from a solid block of aluminum would seem silly and cost prohibitive.

Yes welded steel impellers are balanced as well...but i personally believe a solid chunk of aluminum...machined for balance.... has its advantages. Obviously both made well will work in their applications. I am sure with your knowledge and experience you have also seen many poor quality steel impellers.

My other points to your dust collector are that it is not CSA aproved. Am i wrong here too?

I don't believe i made any negative comments on your machine. I was pointing out what i felt were the benifits of the General machine over yours. Maybe I could have worded it differently!

What gauge of steel do you use on your machine and what gauge does General use?

Cole

[papagrizzly]

mreza - It is Shiraz.

C. Moore - you berated a couple of companies because they compete with you. That may sit fine with you, but it doesn't me, specially when one of those companies is mine, and the facts baseless.

CSA was not brought up in my points of contention with what you said. Some of our products are CSA, ETL approved, more being processed, but that doesn't mean the machine is substandard. Since we never marketed to Canada before, we saw no reason to apply for CSA on the majority of the products. Millions of American customers have been thoroughly satisfied with our products and continue to use them daily in small shops as well industrial shops.

Drilling holes in the back of a cast impeller to balance it doesn't classify it as a "machined" impeller.

Finally, as you found out, when you say things in the confines of your store to make a sale, you could get away with a lot. However, when you say it on a forum which is possibly read by the world, you should have facts, specially when you are trying to sell things, or you will be called to the carpet.

As far as the thickness of the steel - so if I prove that the thickness is the same, are you then going to ask me for the grade of screws that were used, or the durometer of the rubber in the casters (that will be the hardness of rubber)? I think I have made my point here.

[Busy Bee Tools]

Papagrizzly,

I did make an assumption on the quality of your canisters...i did so because of the low price you are marketing the dust collector at.

I don't believe i made any negative comments on your machine. I was pointing out what i felt were the benifits of the General machine over yours. Maybe I could have worded it differently!

Cole

Cole, your claim that Grizzly's canisters were of inferior quality without first hand knowledge can come off as sales pitchy. Let me ask you, do you think General's canisters are better than the Craftex Canisters? Giving you the benefit of the doubt, I can guess you have not compared either 3 up close or are aware which factory in Taiwan these canisters are produced. Claiming that one is better than the other is not fair to your customers or people reading here.

As you mentioned, you made this assumption due to the price point of the DC.

I tend to stand by the saying "you almost always get what you pay for"...yes there are exceptions once in awhile...but normally this saying stands.
Cole

Those once in a whiles can come around more often, you just have to look a bit closer when comparing apples to apples.


Cheers

[Claude in Kitchener]

mreza -

CSA was not brought up in my points of contention with what you said. Some of our products are CSA, ETL approved, more being processed, but that doesn't mean the machine is substandard. Since we never marketed to Canada before, we saw no reason to apply for CSA on the majority of the products. Millions of American customers have been thoroughly satisfied with our products and continue to use them daily in small shops as well industrial shops.

I didn't get the impression that anyone implied your products were substandard because a lack of a CSA approval, at least I certainly didn't intend to imply that!

The Canadian market is rather small when compared to the US market and sometimes I wonder about the commitment of a US retailer when entering the Canadian market. Are they just trying to weather the economic storm only to pull out later when times are good? Etc etc.

Your efforts to obtain CSA approval on your products shows commitment, in my eyes anyway. Therefor, I would like to retract my earlier statement that you couldn't be bothered with the Canadian market if CSA approval were forced on you. Please accept my apology!

CSA and UL standards are more inline with each other than ever before but CSA has been the ruling body in Canada for a long time. There are other standards as well but I'm not familiar with them nor their level of acceptance in Canada.

It would be nice to know what standards a particular product meets before purchase. Is that information available on your web site?

Thanks for your participation on this forum. It's always nice to get info "from the horse's mouth" so to speak.

[papagrizzly]

Claude - appreciate your comments. Your apology accepted, but really wasn't needed. Thank you.

There is no regulation that is forced upon companies here in the USA with regards to machines except for some safety devices. For example, every table saw imported after January 2010 must have a UL 987 approved riving knife/blade guard on it. Many companies are not doing it, but we have converted over. I don't know if this regulation is in place in Canada. Regardless of what regulations there are in place here in the USA, we cannot make machines idiot-proof and our legal system makes it easy for ambulance chasing attorneys to sue without repercussions.


Electrical UL approval is not mandated and purely optional. Now, there are some counties or cities that require UL approval when machines are used in business, but it is not difficult to receive when the equipment is already up to snuff. For example, we sold over $50,000 worth of equipment to a guitar building company in California (very strict) and they were required to have UL electrical approval on all machines. They simply went through inspection, paid the fees and got approval. These machines are being used at least 8 hours a day every day, and have been for several years.

I think this thread has received a little bit of excitement and may be in danger of being shut down for having taken a life of its own, away from the original topic.

[C. MOORE]

Hello Shiraz....hey Hanif how are things?

Actually guys i have not made any comments on the quality of either of your machines or whether they are the same machines or not.

I have only been talking about the feature difference of the Grizzly and General dust collector.
I expressed an opinion that i thought the General canister was of better quality based on other low priced dust collectors i have seen. I was wrong to do so without first looking closer into it. That is difficult when there are no Grizzly machines in Canada for me to look at. Shiraz has now claimed it is the same canister and correted my statement. I accept his word.

Even with the difference in features i personally don't see what makes the difference in the price of the two units. Is the Craftex at the same price level as the Grizzly? Do they use the same canister?

Shiraz i take offence at your claim that i berated you or any other company. I did no such thing. I talked about some feature differences on a dust collector. You have now asserted that the General and Grizzly are the same machine coming from the same factory. You and i both know that a factory in Taiwan or China will build similar machines to different specifications and with different features. This will affect the final selling price. So i remain confused on the price difference. Your machine looks like a good value for the money.

Anyways it is great to have you guys on the forum. It is fun talking with you. I look forward to the information and comments your experience can bring to us.

Cole

[tyy]

Personally I never understood why G.I. is held with such high regard. It's no different than King Industrial, or Grizzly in my opinion. Off shore made, off shore parts. To me they're in the same category. If you like the specs, fit and finish on one and the reviews are positive I'd have no problem getting one over the other, I'd get whatever's the best deal.

I have all 3 colors in my basement and like them all. The G.I. drill press I like the least actually but I haven't figured out if it was me putting it together that's causing me the problems or not. If I were to do it again I'd get a Grizzly table saw with a riving knife.

I think Bob R. said it best.

[kcjones]

Just got word today that the dust collector just entered NB. I'm expecting it Tues. or Wed.

[Brian @ Muir]

Papagrizzly.... welcome to the forum. When I seen your first post I was rather skepitical as to the identity of the poster as sometimes things are not as they appear. As others have stated it is always added value when you hear things from the grizzly's mouth.it is rather unfortunate that more people have not had the pleasure of visiting one of your stores or seeing your displays in Vegas or Atlanta. I am sure it would change the opinion of those that doubt your quality of your machinery. Not long ago the chatter was about "true" Riving knifes. It is my understanding that all your table saws are now so equipped, congrats for that. Thanks for posting.

Brian

[Bob R., Ottawa]

I also want to add this tidbit of info since it's related to the topic of importing a Grizzly machine. I bought a 17" bandsaw G0513X2 not long ago. Before the brokerage situation was addressed I took advantage of a free shipping offer to the states only and shipped it to a US shipping warehouse where I picked it up and took it home.

The door had a scratch out of it with the plastic that wrapped the crate torn. Obviously occured during shipping or warehouse handling.
I called Grizzly and they quickly called me back, asked for what parts I needed and they express shipped them to my door, in Canada. I haven't seen such service on any tool to date. I'm very happy with the machine itself and the service I received. They could have denied any warranty claims as I'm out of the country or said the in-between warehouse caused the damage but they didn't.

Similarily, I e-mailed King Industrial questions about some tools I bought from them, they blackberried responses within the hour. I'm not sure why people are against asian made tools. As long as this service is there and issues can be so quickly be rectified I'm happy.

[kcjones]

For those interested http://www.grizzly.com/products/3HP-...llector/G0562Z
The final price shipping, duties and taxes in was $872.57

[mikeddd]

I think you got a good deal. I like there line of band saws, great to here they might be a little easier to get your hands on.

Mike

[kcjones]

Well here it is. Now to configure the shop so I can get the best bang for the buck, oh and here's a shot of my new to me Gen Int. cabinet saw. Thanks again "Jim near the Tay".

[Yeti]

Hey, yours greens don't match!

[kcjones]

The Grizzly and the Craftex greens are pretty close.

[mikeddd]

Whats wrong with a multicolored shop? Are you planing on installing some permanent ducting?

Mike

[kcjones]

Ya I'm going to put in permanent ducting, I just have to move things around so everything fits and I'm not running ducting all over the place. I'd like as short a rin as I can get. I'm open to suggestions. My shop is 26 X 30 but only space of about 16 X 30 is used for the shop. The rest is wood storage, finishing area and wood stove (which can be used in the summer but not the wintwer. There is also a garage door at either end, only one of which is used for the most part. I suppose I could post some pictures so you could see what I'm talking about.

[Glenn in Caledon]

Kj let me know who you like this dc. I was thinking about a grizzly cyclone, but this is about half the price. Remember as gently of bends as possible too with ducting.