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FYI: Some House of Tools Stores closing.

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  • callee
    replied
    Re: FYI: House of Tools closing?

    To follow up on John's post, I just received the following email from HOT:

    Ryan,
    We are in the processing of closing the following stores, in BC, Langley,
    Victoria, and Campbell River and in Alberta, Medicine Hat. We do not take
    these closing lightly but due to economic conditions we have no choice.
    Thank You for your inquiry.
    Tony Incavo

    Leave a comment:


  • JohnE
    replied
    Re: FYI: House of Tools closing?

    Now that thats out there for all to read, pay close attention to the store locations in the near future. I would not be at all suprised to see someone take over some of the locations as the reasons for closing these stores are questionable at best. There is a great opportunity for someone to do a good job and take care of some existing markets. If something does happen stop by and support ther staff that has taken great care of many of you over the years. We may not of made all of you happy all of the time but most would agree there are some very smart informed people working in these store that would be missed in the business.

    Leave a comment:


  • JohnE
    replied
    Re: FYI: House of Tools closing?

    I have worked for House of Tools now for 11yrs in Duncan,Victoria and Langley.

    House of Tools was bought 4 yrs ago by Western Tool Supply from the USA

    House of Tools is closing 5 stores on May 31st 2009, they include:
    Victoria BC
    Campbell River BC
    Langley BC
    Medicine Hat AB
    Calgary Industrial AB

    The remaining 8 locations will stay open

    There will be no inventory liquidation sale, all remaining inventory will be sent to the 8 surviving stores

    Leave a comment:


  • Rizak the Really Horrible
    replied
    Re: FYI: House of Tools closing?

    Well, I'd never even heard of them until about a month ago so I guess I'm not missing much.

    Still, competition breeds excellence so I guess we'll start to see things go to hell pretty soon.

    Leave a comment:


  • matt in golden
    replied
    Re: FYI: House of Tools closing?

    Gotta say I've never been impressed with HOT staff in Calgary.

    Still better than HD or Rona though... and they carry a lot of stuff you can't find other places.

    In BC you have KMS tools and Summit tools. Calgary you have less competition so perhaps they are more secure in Alberta.

    Hope they stay in business, but more for access to product lines than anything else...

    Matt

    Leave a comment:


  • redlee
    replied
    Re: FYI: House of Tools closing?

    Try Marson Equipment, Good service and selection.

    Leave a comment:


  • Graeme in Edmonton
    replied
    Re: FYI: House of Tools closing?

    House of Tools is no longer Canadian, they were purchased by Western Tool Supply in the US a number of years ago. My experience with HOT has been hit and miss, some times you leave happy, just as many times you leave shaking your head. That being said, in Edmonton there just aren't that many places to buy tools.

    Graeme

    Leave a comment:


  • Pete in Victoria
    replied
    Re: FYI: House of Tools closing?

    Dean, if HOT's Alberta-based stores are still operating and these closures are specific to BC, I would expect them to ship much of their stock back east. I'm going to try to find out more details in the next day or so, and hope to visit the HOT to speak with their commercial sales staff. Although I like a good sale as much as the next person, I like even more having a Canadian store open for business.

    If the 3 BC stores are the start, one wonders if they will survive as a chain. Remember what happened to the A&B chain of music/electronics stores once they started shuttering their various locations - a rapid downhill slide.

    Leave a comment:


  • Drew in Victoria
    replied
    Re: FYI: House of Tools closing?

    So that means that here will be a big sale right? ?? Not meaning to sound too happy in the situation and I will miss them but sale sale sale!! HOT shuts down just as LV opens up. I am sure that LV will be hiring some of the knowlegable staff. Good timing for them in that regards.

    Leave a comment:


  • kevinrk
    replied
    Re: FYI: House of Tools closing?

    I am not surprised, the economic market and competition makes it tough. Unfortunately, I have found service at HOT hit and miss. I find the stores look more like a cheap furniture store and the customer service has been poor until you make a comment and then they respond to you, to some level of satisfaction, but it may be too late for a lot of people. It is unfortunate but with places like Lee Valley and Island Saws I would not be surprised HOT in Victoria is closing. I think HOT lost focus trying to sell to many different brands rather than focusing on 2 maybe 3 brands and understanding their advantages and disadvantages. Woodworkers are willing to pay a lot for tools but they have to be quality, and selling the same stuff as everyone else with poor service is not going to win any customer loyality

    Kevin

    Leave a comment:


  • callee
    replied
    Re: FYI: House of Tools is closing.

    I've just done some googling, and the most I can find is other anecdotal reports of BC locations closing. I've sent an email to House Of Tools requesting clarification, hopefully they will respond soon.

    Leave a comment:


  • Maxwell
    replied
    Re: FYI: House of Tools is closing.

    Hi all, I just started lurking a couple of days ago and thought I'd join after I saw this thread. Calgary has three locations of HOT, and a quick phone call confirmed all three Calgary locations are happy & healthy, and continuing business as usual. According to the person I spoke to the closures are BC specific. Have a good week and call your local store to find out if you'll be affected.

    Maxwell

    Leave a comment:


  • Torro73
    replied
    Re: FYI: House of Tools is closing.

    I agree with mreza, I live 2 1/2 hrs from Edmonton, but we're there every few weeks and I've got alot of stuff in my garage from HOT. Not many options around here.

    Leave a comment:


  • mreza
    replied
    Re: FYI: House of Tools is closing.

    That's a real sad news. They are one of the major suppliers of tools (at least here in Edmonton). I wonder who will replace them (if any) as the dealer/distributer of many brands of power tools.
    There aren't many options to buy tools here.

    Leave a comment:


  • callee
    replied
    Re: FYI: House of Tools is closing.

    Well, it appears that another poster has confirmed the closing; I've merged the two threads and edited the title. Share your HOT memories here I guess.

    Leave a comment:

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