Well I had an update to add to the recent thread I started:
But since I thought my post might get lost among the replies decided to start a new thread:
I contacted sawstop and explained my suggestion (regarding updating the manual or adding a sticker to the blank ZCI). I had spotted a couple of other (small) errors in their manual which resulted in updating their online manual recently. The same service manager replied this time. He thanked me for the careful suggestions and told me that since about 6 months ago they have started adding an instruction sheet to the new blank ZCI (mine was old stock and didn't have this). He sent me the file (see below). Guess what was the very first Warning in the instruction:
Now the better part is that he offered to send me a brake cartridge as well as a blade!!!! He said that:
" This would not be our normal practice, but I appreciate your candor and positive suggestions. I know that you weren’t asking for compensation, but I appreciate the concern and appreciate your desire to be helpful."
Now that's a top notch customer service (in par with the quality of the saw). Of course I couldn't decline such a generous offer
Matt: as I said, their customer service of sawstop is great (just as I had heard).