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Thread: Need help selecting a new dishwasher

  1. #1
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    I.B.Woodworker

    Default Need help selecting a new dishwasher

    I have purchased all the other major appliances, but am stuck on the dishwasher. I have had in the past a Matag & Kenmore but feel there is no brand loyalty to any of them as they didn't do anything exceptional to clean my dishes.

    I can appreciate that you'd have to spend a little more money to get a good unit, but what would you look to get if you were replacing a unit and putting in a new one. Lets say for argument sakes, the budget was up to or around $1500

    Thanks.

    Matt.

  2. #2

    Default Re: Need help selecting a new dishwasher

    Bought a Bosch 10 years ago. It mostly does the job.
    But I would never, ever, ever buy another DW that does NOT come with a built-in food grinder.

    Our Bosch is a water saving low-energy-use unit, but the lack of a food grinder drives me nuts. At least twice a year I am digging around in the bottom because someone forgot to scrape a plate and there is a popcorn kernel (or peanut or whatnot) down in the bottom clogging the inlet and killing the wash ability.

    Never again.
    Insist on a unit with a food grinder.
    It's not about you.

  3. #3
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    Default Re: Need help selecting a new dishwasher

    I got a Samsung DMR78? Up till the last week or so it was great.

    However without warning the clips that hold the upper rack let go and got sucked into the discharge pump! Talk about a racket! This on a 8mth old machine... Not happy. And its a known issue too boot. Lots of similar complaints... Doesn't bode well for future reliability.

    BUT even that wasnt the worst part. The absolute worst customer service ive witnessed in a while. Samsung subcontracts their maintenance scheduling out to a company called LimeRoute. Based out of Ontario. Great i thought, english speaking canadians that care...

    Couldnt be more wrong. Long waits to get through to customer service. Called for 3 days straight to try and arrange repairs. Kept getting transferred to the specific "representative handling this issue" as it was a common problem. He was french. Never answered his phone nor returned the 3 voicemails i left.

    Finally i got fed up and got pretty upset with the first representative i got when i called in. Got the work order number and which local repair shop was handling it. I then called the local shop, used the work order number (the authorization for which which finally came thru from limeroute) and scheduled my own appointment.

    Awful service. Repairman said that my experience with limeroute/samsung was common. Now im waiting on parts. And the clincher... I have a full suite of samsung kitchen appliances, from dishwasher to fridge, microwave and stove..... i HOPE i have no more issues... I do like all the appliances from a function and appearance standpoint.. just their service sucks.

  4. #4

    Default Re: Need help selecting a new dishwasher

    Short of the Kenmore we got with the house that has cleaned dishes for the last 8 years, and the dishwasher that was in the last house that was white I can't give you much insite. I would suggest a call to the local appliance service company. They could certainly give some suggestions the best of which maybe what to avoid.

  5. #5
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    Default Re: Need help selecting a new dishwasher

    My mother just purchased a LG and I am very impressed with it. This thing is the quietest dishwasher I've heard. You can stand in the kitchen with it running and barely hear it. Also has a steam option. This is the one but she has the white version and got a good deal on it as it was a floor model and they wanted to move it.
    http://www.lg.com/ca_en/home-applian...-LDF7932ST.jsp

  6. #6

    Default Re: Need help selecting a new dishwasher

    Replaced a 6 yr old Maytag white with a $1200 S.S. Bosch a year ago, Sears price match to Future Shop, so it was delivered to the local outlet in town. So far my Boss is happy with it. The maytag still worked ok, but rest of appliances had been switched to stainless steel. The racks rusted out, and the built in release for the handle broke a few years back.
    Last edited by Bryan @ Woodstock; 07-05-2011 at 06:27 AM.

    hobby woodworking since 1972

  7. #7
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    Default Re: Need help selecting a new dishwasher

    Have you considered Miele?

    Regards, Rod.

  8. #8
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    Default Re: Need help selecting a new dishwasher

    I bought a Bosch and we're happy with it. It's so quiet that when I first ran it, I wasn't sure it was running.

    I don't know if this is a common feature now or not, but my model doesn't have the heating elements on the bottom so we can put plastics on the top or the bottom, which is a great feature for our family. Also I would look for racks that are adjustable and reconfigurable. I can change my rack configuration to handle huge pots.
    "I am on a drug. It's called Charlie Sheen"

  9. #9
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    Default Re: Need help selecting a new dishwasher

    The only ones my clients have been happy with lately are top of the line European products. Says a lot for domestic junk doesn't it.

  10. #10
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    Default Re: Need help selecting a new dishwasher

    When we bought our Kenmore washing machine a year ago, it was a Samsung -- Sears was switching from Whirlpool. I don't recall whether they were switching all of their appliances, so worth asking the question if considering a Kenmore and are concerned with Samsung.

    We bought a Kenmore dishwasher two years ago, and it is very quiet, especially compared to the Maytags we've owned in the past. It cleans well, but after the cleaning had degraded a few weeks ago, I took it apart and had to clean out all types of gook (similar to the problem Art described), including several toothpicks (we're more careful now). This is Whirlpool made, and I luckily found a YouTube 15 minute video that explained, in detail, how to disassemble and reassemble our dishwasher.

    ...Wayne

  11. #11
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    Default Re: Need help selecting a new dishwasher

    Have an eleven year old WhirlPool Gold which is reasonably quiet, and washes the dishes very well. Bought what was the top model at the time, despite my wife wanting to save a few bucks, she quickly realized the added features were worth the cost. I think we paid $650 at Home and Rural, whereas its rebadged sister Kenmore was over $1,000 at the time. No wonder H & R went under.
    Kevin

  12. #12
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    Default Re: Need help selecting a new dishwasher

    Quote Originally Posted by Rod Sheridan View Post
    Have you considered Miele?

    Regards, Rod.

    If the budget is there ill throw a vote behind Miele. Dad has a Miele washer and dryer. Top notch stuff for sure.

    Miele has a scratch and dent store at their warehouse in TO. Some huge savings there. I would have went with Miele for my washer and dryer, but they wont ship from the scratch and dent, local pickup only as you have to witness the damage at pickup.

  13. #13
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    Default Re: Need help selecting a new dishwasher

    Thanks for all the suggestions. I did take another look at Bosch. They seem to have hundreds of products and it's like a maze to figure out what you are getting.

    Miele was just too expensive and well beyond my budget when you factor in if it does break the cost of fixing it. Beautiful unit though.

    I saw at Futureshop the SHX45P05UC and they had it on sale yesterday for $999. I ended up shopping at Tasco as I got my stove from there for the new house, and got a deal on the SHV58E13UC unit for $999. Guess it does tie into woodworking now as this is a pannel insert unit, so I have to make a cabinet door pannel insert for the dishwasher now.

    Why is it that every time I try to get ahead, it feels like I'm slowly slipping further and further behind.

    Matt.

  14. #14
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    Default Re: Need help selecting a new dishwasher

    Keep in mind that the predominant 40-some brands are made by about five manufacturers - see list in Appliance 101 posted here previously. Re comment above about food grinder - an absolute pre-requisite IMHO in any washer and I thought common to all in the price range you are speaking of.

    But then, I just looked up a consumer review of a top line and it said "This dishwasher gets good scores for noise; many users say they can barely hear it running. Part of the reason for the low noise level is the lack of a hard-food disposer. "

    Huge savings in dent and scratch mentioned but more so in "last year models" which translated, means new style door handles and reconfigured ice maker or similar. Also in a model that does not match the "family" of other appliances - e.g. non matching handles or control panel cosmetics.

    Finally, our Lowe's salesman happened to be a former field service tech who knew which features were pretty sellers but really prone to repair expense.

    WW
    Last edited by Woodwreck; 07-12-2011 at 08:53 AM. Reason: garbage disposal feature
    http://forum.canadianwoodworking.com/image.php?type=sigpic&userid=12450&dateline=127309  6828 Wood Wreck - Structural framing specialist.

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